January 2008
Posted on the 15th at 11:55 PM CST
Ctrl+Enter: How Outlook Can Ruin Your Life in Two Keystrokes
FiledFiled under Stuff

Have you ever been typing up an email in Outlook and accidentally hit the Ctrl+Enter keyboard shortcut? This will send the email immediately in Outlook 2003. This happened to me the other day at work; I was pasting a screenshot into the email (I used Ctrl+V because I heart keyboard shortcuts) and I pressed the Enter key to go to the next line and continue to compose my message. But, since I type at the speed of light sound something fast, I had pressed enter before I completely let off the Ctrl key. The window just vanished, and the email was sent! Fortunately my life was not ruined, but it dawned on me how such a simple chain of events could turn out to be a major tragedy. Imagine if the email was very important, and you sent it prematurely. That could be very embarassing, it all depends. But the fact that it could be scared me a little, and so I looked for a solution.

The Ironclad Bulletproof Failsafe

A good way to side-step this potential problem completely is to compose the entire email before adding any contacts. The message obviously can't be sent if there are no recipients! Of course people easily get into habits, especially when it comes to software operational techniques. I always add the contacts first, so this isn't a good enough solution for me. I knew this "feature" of Outlook had to be disable-able. Sure enough, it is...

How to Disable Ctrl+Enter in Outlook 2003/XP/2000

In order to disable this feature entirely, you will have to modify the registry. For the noobs out there, you can get to the Windows Registry Editor by going to Start, Run, and typing regedit. Once you have it up and running, navigate the tree view on the left to the following destination...

HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\11.0\Outlook\


Notice the version number in the path, and be aware this can vary...

  • Office 2003 = 11.0
  • Office XP = 10.0
  • Office 2000 = 9.0

Right click on the "Outlook" folder in the tree view, and select "New -> Key", and name it "DisabledShortcutKeysCheckBoxes". Click on the key you just created in the tree view. Right-click in the window pane to the right and choose "New -> String Value" and name it "CtrlEnter"...

Add New String Value to the DisabledShortcutKeysCheckBoxes Key

Double click on the string value you just created and set the data value to "13,8"...

Edit the CtrlKey String Value and set it to 13,8

Exit the Registry Editor and restart Outlook. Now the Ctrl + Enter shortcut should be disabled permanently. Thankfully in the newest version of Outlook (2007), this feature can be disabled within the program options.

How to Disable Ctrl+Enter in Outlook 2007

The setting is no longer embedded in the registry, so this is super simple! You could find it yourself if you looked hard enough, or you can just follow these steps...

  1. Select "Tools -> Options" from the main menu in Outlook
  2. Click the "E-mail Options..." button
  3. Click the "Advanced E-mail Options..." button
  4. Look at the checkbox at the bottom

There is another thing that was implemented nicely into Outlook 2007 if this feature is enabled; the first time you press Ctrl + Enter while composing a message, it will notify you of what is about to happen. That was nice of them, wasn't it? And of course, it gives you the option to never show that message again. Good job, Microsoft!

How to Disable Alt+S in Outlook 2003

But alas, there is another keyboard shortcut that can send the email! I have not figured out a way to disable this in Outlook 2007, but I know for a fact that it can be done in 2003. To do so, start by composing a new message and right-click anywhere on the toolbar and choose Customize...

Choose Customize from the Toolbar Context Menu

Once you have the Customize window up, right click on the "Send" button...

Right Click on Send Button

Now simply remove the ampersand (&) from the "Name" field and close the Customize window...

Remove Ampersand From the Name Property

If you've done any work with Windows Forms in Visual Studio, the ampersand thing should look familiar. That character is used to identify Alt + [Key] shortcuts in menus and buttons. And that's it! Finally, I can type another email without sweating bullets and carefully monitoring each keystroke.

Comments (19)
Permalink Comment from SeanEmail on January 16th, 2008 at 11:29 AM
I've definitely run into this before. Thanks for the Registry Key.

I know that some people use this as an actual Feature (like my boss), but I only ever run into it as a Bug. (I didn't mean to send off my incomplete email!)
Permalink Comment from Josh StodolaEmail on January 16th, 2008 at 12:44 PM
Yeah, this feature certainly does inspire a love-hate relationship. I've been asking around about it lately and of the ~10 people I asked, only one of them claims to benefit from it and uses it. Several people have invoked it accidentally, and there were a couple who didn't even know it existed.
Permalink Comment from Scott on January 16th, 2008 at 10:24 PM
Glad to know I'm not the only one who does this. I'm good for probably one "Check this out: [nothing]" emails a week. Thanks for the "fix!"
Permalink Comment from Gutless Asshole on January 17th, 2008 at 3:15 PM
So, do you simply comment on Zeldman's site to get traffic to your blog? Cause the only reason I am here to see the stupid son of a bitches website that ripped the iPhone. The background image is trite, and the typography smells like a used tampon. How can you call yourself a designer in your about me section? You do not know what design is!
Permalink Comment from Josh StodolaEmail on January 17th, 2008 at 5:10 PM
Greetings, gutless asshole! Since you are such a coward that you can't leave your name or email address, I will just reply to your "comment" right here.

First of all- No. I go to Zeldman's site to read about web standards. And sometimes I say bad things about the iPhone, which are warranted because it is a piece of crap. Apparently you like the iPhone. Can't handle a difference in opinion? Cry about it.

Second of all- I am sorry to hear you dont like my background image or typography. And by the way, since when does text have the ability to omit an odor? I guess this was your lame attempt at humor. What are you, 15 years old?

Finally- I can't call myself a designer and I never would. I hate designing things, I suck at it, and I find no pleasure in it. Please read my first blog post and you will see that go out of my way to state "I am no designer". Regardless, I do make an effort to design some things, such as this site. It's nothing award winning, but it certainly is unique. And that's really the only design goal I had.

I am a developer. A code junkie. In fact, I built the application that powers this entire blog. Could you do that? It's hard to find someone who excels at both development and design. I don't have the level of creativity required to be a good designer, so my passion is code. And that's just the way I like it. What is a design without functionality? It's useless. What is a good application with a crappy design? Visually unappealing, but it gets the job done. That's how I decide which is more important (in the real world). It's funny to see you talk bad about my site without showing me something that you've done that is better. You are probably just another wannabe that has no skills.

Thanks for stopping by and disposing your incoherent drivel!
Permalink Comment from Konrad on January 30th, 2008 at 1:19 PM
This site was nearly perfect. I was searching for a solution of the problem with the Strg + Enter shortcut. The only thing that can go wrong is the registry key location:

HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\11.0\Outlook\

if you use Word as the editor add an other key:

HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\11.0\Word\
Permalink Comment from Josh StodolaEmail on January 30th, 2008 at 1:38 PM
Good point, Konrad; thanks for sharing!
Permalink Comment from DavidEmail on March 1st, 2008 at 8:12 AM
Hi. Interesting article. Found it when researching how to force Send button in Outlook 2002 to work. Happens only when I use "Send file via e-mail" - right click on file ... Can use manuall send though (ctrl+enter or alt+s or F9). Please mail me in case you have a solution. Thanx.
Permalink Comment from RD on March 20th, 2008 at 6:30 PM
In regard to the Ctrl-Enter notification option mentioned above, how does one enable it once disabled? thanks
Permalink Comment from Josh StodolaEmail on March 20th, 2008 at 6:36 PM
I wish I had an answer for you, but I have no idea.
Permalink Comment from RD on March 21st, 2008 at 12:35 PM
To re-enable notification you need to delete this key and restart Outlook:

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Preferences\CtrlEnterSends
Permalink Comment from Josh StodolaEmail on March 21st, 2008 at 12:40 PM
Thanks for sharing that priceless tidbit, RD!
Permalink Comment from Rafa on April 18th, 2008 at 5:10 AM
Thanks!, you saved me life.... and my colleagues are also thankful because this shortcut has been happening to me lately and they've been suffering all my blaming...

I hate microsoft so much.....
Permalink Comment from CP on May 13th, 2008 at 10:15 AM
Strangely enough, I don't have an Office folder within
HKEY_CURRENT_USER\Software\Policies\Microsoft, which is odd.

But, when I made the entire path manually, it still worked, adding the strong for both Outlook and Word.

Thanks for the help; I am definitely tired of sending incomplete emails!
Permalink Comment from CP on May 13th, 2008 at 10:16 AM
And by strong, I mean the CtrlEnter string. I type well.
Permalink Comment from Josh StodolaEmail on May 13th, 2008 at 1:30 PM
You type well enough to accidentally press Ctrl + Enter in Outlook ;)
Permalink Comment from Ken on May 25th, 2008 at 3:47 PM
Ctrl-Enter is a NIGHTMARE!
Sadly, none of your fixes seem to apply to Windows Mail on Vista :-(
Permalink Comment from Ed on June 2nd, 2008 at 11:15 PM
Thanks for this. For ages I was wondering how come occasionally my emails were zooming out of my inbox before I was ready to send them!
Permalink Comment from Josware on June 10th, 2008 at 2:03 PM
Thank you for the fix, I'm bit ashamed but I do like ctrl+enter, sorry get used to it from the time I just had Outlook Express...

I read (unfurtunately) the comments gutless asshole and just want to say thank you, because even when the design is not perfect, I think most of the people just will not care about it (like me) I'm just happy I got my ctrl+enter kb shortcut back! :)

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